Pushing Apps to iOS/iPadOS Devices via Mosyle

Audience: IT Administrators

System: Mosyle MDM

Applies To: iOS, iPadOS, watchOS devices

Purpose

This article outlines the steps to deploy an App Store application to iOS/iPadOS devices using Mosyle MDM.

When to Use This

• A user requests a new app
• An app needs to be deployed organization-wide
• An app must be installed on a specific user’s device

Procedure

Step 1: Access App Management

1. Log in to Mosyle
2. Click on Management
3. Select Manage iOS/iPadOS/watchOS
4. Click Install App

Step 2: Create a New App Profile

1. Click Add New Profile

   Enter the Profile Name

   • Use the exact name of the app (e.g., "Zoom", "RingCentral")

     Set Installation Source to:

   • App Store

Step 3: Select the App

1. Click Click to add an app
2. Search for the desired app in the App Store prompt
3. Select the correct app
4. Click the Checkmark to confirm selection

Step 4: Assign the App

1. Click Add Assignment

   Choose one of the following:

   • All Users (for organization-wide deployment)
   • Specific User (for individual request)

Ensure correct assignment before saving.

Step 5: Save the Profile

1. Click Save

The app will begin pushing to assigned devices automatically.

Verification

To confirm deployment:

• Check device status in Mosyle
• Confirm app appears on the user’s device
• Verify no installation errors

Notes & Best Practices

• Always confirm the correct app (developer name + icon).

• For paid apps, ensure licensing is available before deployment.

  If the app does not install:

  • Confirm device is online
  • Confirm device is properly enrolled
  • Sync device from Mosyle