General IT Support
Hardware, Software, Licensing, Internet, and other troubleshooting articles.
- How to Verify Your Okta Verify and FastPass Setup
- Setting Up Okta Verify and FastPass
- Updating Your Email Signature & Job Title
- Requesting an Equipment Upgrade or New Device
- Common Zoom Q&A's
- What to do if you forgot your 1Password credentials
- How to Clear Your Browser Cache
- Phishing & Scam Awareness and Reporting
- How to Submit a Support Ticket via Help Scout (Updated)
- How to Use BeeTexting
- How to use the Ring Central Desktop App
- How to use the Ring Central Mobile App
- How to Configure Ring Central - Link to Video
- Requesting Software/Application License
- How to Change Outbound Caller ID for Agents
- Using Claude.ai in Chrome Safely
- Promethean Boards - Troubleshooting
- Adjusting Audio Input in Zoom
- Logitech Keyboard & Mouse - Common Troubleshooting
- How to Change and update Screen Resolution