How to Use BeeTexting

How to Log In and Use BeeTexting in Your RingCentral Account

This guide will walk you through:

1. Logging in to RingCentral
2. Accessing BeeTexting
3. Sending and managing text messages

No technical experience required.

Part 1: Log In to Your RingCentral Account

Step 1: Go to the RingCentral Login Page

• Open your internet browser (Chrome, Edge, Safari, etc.)
• Go to: https://login.ringcentral.com

Step 2: Enter Your Login Information

• Enter your Company Email Address
• Enter your Password
• Click Sign In

If you forgot your password, click “Forgot Password?” and follow the prompts.

Part 2: Access BeeTexting

BeeTexting is available inside your RingCentral app (web or desktop).

Option A: Using RingCentral in Your Web Browser

1. After logging in, look at the left-hand menu
2. Click on Apps (sometimes shown as a grid icon)
3. Select BeeTexting from the list

If you do not see BeeTexting:

• Contact your system administrator to confirm it has been added to your account.

Option B: Using the RingCentral Desktop App

1. Open the RingCentral app on your computer
2. Log in if prompted
3. Click Apps in the left menu
4. Select BeeTexting

Part 3: First-Time Setup (If Prompted)

The first time you open BeeTexting, you may be asked to:

• Allow permissions
• Confirm your phone number
• Accept terms of use

Simply follow the on-screen instructions and click Allow or Confirm when prompted.

Part 4: Sending a Text Message

Step 1: Open BeeTexting

Make sure you are inside the BeeTexting screen.

Step 2: Start a New Message

• Click New Message or the + (plus) button

  Enter the recipient’s phone number

  • Include area code
  • Make sure the number is mobile (texts cannot be sent to landlines)

Step 3: Type Your Message

• Click into the message box
• Type your text

Step 4: Send the Message

• Click Send

Your message will appear in the conversation thread.

Part 5: Viewing and Managing Conversations

Inside BeeTexting you can:

• View past conversations
• Reply to messages
• See message delivery status
• Search for contacts or phone numbers

To reply:

1. Click on the conversation
2. Type your response
3. Click Send

Part 6: Sending Attachments (If Enabled)

If file sharing is enabled:

1. Click the paperclip icon
2. Select your file (image, document, etc.)
3. Click Send

Tips for Best Use

• Keep messages professional and clear
• Double-check phone numbers before sending
• Do not send sensitive information unless approved
• Make sure you are using the correct company phone number

Troubleshooting

I don’t see BeeTexting

• Contact your system administrator

Messages are not sending

• Check your internet connection
• Refresh the page
• Log out and log back in

I forgot my RingCentral password

• Use the “Forgot Password?” link on the login page