Provisioning New iPad

BEFORE YOU START

Make sure you have:

• WiFi password
• Apple Business Manager (ABM) access
• Mosyle access
• Device serial number

🚨 Do NOT give the iPad to the user until ALL steps are complete.

STEP 1: CONFIRM DEVICE IS ASSIGNED (BEFORE TURNING ON)

1. Confirm in Apple Business Manager

1. Log into Apple Business Manager
2. Search for the iPad using the serial number
3. Confirm it is assigned to Mosyle MDM

If it is NOT assigned:

• Assign it to Mosyle before proceeding

2. Confirm Device Appears in Mosyle

1. Log into Mosyle
2. Confirm the iPad appears in the device list

Do not continue until ABM and Mosyle assignment are confirmed.

STEP 2: TURN ON THE IPAD

1. Open the box.
2. Plug the iPad in.
3. Power it on.
4. Swipe up to begin.
5. Select language.
6. Select country/region.

STEP 3: CONNECT TO WIFI

1. Select the correct WiFi network.
2. Enter password.
3. Confirm it connects successfully.

🚨 WiFi is required for automatic enrollment.

STEP 4: CONFIRM AUTOMATIC MDM ENROLLMENT

During setup, you should see:

“Remote Management”

This iPad will be automatically configured by Behavioral Framework.

If you DO NOT see the Remote Management screen:

• Stop immediately.
• Reset the iPad.
• Reconfirm assignment in Apple Business Manager.

Continue through setup:

• Follow on-screen prompts.
• Allow configuration to complete.

STEP 5: CONFIRM APPS INSTALL AUTOMATICALLY

Apps should begin installing automatically from Mosyle.

🚨 DO NOT MOVE FORWARD until:

• All required apps finish installing
• No apps are stuck loading
• No errors appear

If apps are not installing:

• Confirm WiFi connection
• Confirm device appears in Mosyle dashboard
• Restart the iPad if necessary

STEP 6: FINAL VERIFICATION

Before handing off, confirm:

• iPad is visible in Mosyle dashboard
• Required apps are installed
• WiFi works
• Device opens apps without errors